Terms of service
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Terms of Service
Last updated: September 6, 2026
These Terms of Service govern your use of jhkworks.com and purchases made from JHK through this website.
By accessing the website, creating an account, placing an order, or otherwise using our services, you agree to these Terms, together with our Privacy Policy, Shipping Policy, Refund Policy, and other policies made available on the website.
1. About JHK
JHK is a U.S.-based online retailer located in Kentucky.
Products offered through jhkworks.com may be sourced from third-party suppliers and fulfilled through U.S. or international fulfillment partners. Product origin, manufacturer, fulfillment location, specifications, and availability may vary by item.
2. Eligibility and Lawful Use
You may use this website only for lawful purposes.
You agree not to use the website, products, services, or content in violation of applicable law, regulation, third-party rights, or these Terms.
Certain products may be subject to age, location, shipping, import, export, safety, or other restrictions. Customers are responsible for complying with laws applicable to their purchase, possession, and use of products, except where responsibility is imposed on JHK by applicable law.
3. Product Information
We work to provide accurate product descriptions, photographs, prices, specifications, and availability information based on information reasonably available to us and our suppliers.
Because products may be sourced from third-party suppliers:
- Packaging, color, appearance, or minor product details may vary;
- Specifications may differ between product variants;
- Availability may change before an order is fulfilled; and
- Manufacturer or supplier information may change.
Nothing in these Terms permits JHK to substitute materially different merchandise without the customer’s consent where consent is required by law.
If we discover a material error affecting an order, we may contact you to offer a correction, substitute where appropriate and accepted, cancellation, or refund.
4. Prices and Payments
Prices are displayed in the currency shown on the website or at checkout.
Prices, promotions, and availability may change before an order is placed.
You agree to provide current, complete, and accurate billing, shipping, and payment information.
Available payment methods are displayed at checkout and are processed through Shopify and applicable third-party payment providers.
Taxes, duties, import fees, and similar charges are handled as disclosed at checkout, in our Shipping Policy, and as required by applicable law.
5. Orders
Submitting an order does not guarantee acceptance or fulfillment.
We may decline or cancel an order for legitimate reasons, including:
- Suspected fraud or unauthorized payment;
- Incorrect pricing or product information;
- Product unavailability;
- Shipping or legal restrictions;
- Inability to verify required information; or
- Other lawful business reasons.
If we cancel an order after payment has been collected, the applicable amount will be refunded to the original payment method unless another lawful remedy has been agreed to.
6. Shipping and Fulfillment
JHK uses third-party suppliers and fulfillment partners.
Products may ship from U.S. or international warehouses, and items from the same order may arrive separately.
Processing times, estimated delivery periods, customs information, shipping charges, and related terms are described in our Shipping Policy.
Delivery estimates are not guarantees unless expressly stated otherwise.
If an order is delayed or cannot be fulfilled, we will handle the matter in accordance with our policies and applicable law.
7. Returns, Refunds, and Cancellations
Returns, refunds, exchanges, damaged or incorrect items, and cancellation requests are governed by our Return & Refund Policy.
Nothing in these Terms limits any mandatory consumer rights that apply to you under applicable law.
8. International Customers
Customers purchasing outside the United States may be subject to local customs requirements, taxes, duties, import restrictions, and consumer-protection laws.
Where applicable mandatory consumer law provides rights greater than these Terms, the applicable law controls.
Customers located in the European Economic Area, United Kingdom, or other jurisdictions may have additional statutory cancellation, withdrawal, conformity, refund, or disclosure rights.
9. Product Safety and Use
Products must be used in accordance with their intended purpose, manufacturer instructions, warnings, and applicable law.
Customers should review product-specific safety information before use.
Nothing in these Terms excludes liability that cannot lawfully be excluded, including obligations relating to defective, unsafe, incorrectly described, or nonconforming products where applicable law provides a remedy.
10. Intellectual Property
The JHK name, JHK-owned logos, original website copy, original graphics, and other content created and owned by JHK are protected by applicable intellectual-property laws.
Some product photographs, descriptions, trademarks, brand names, manuals, specifications, or other materials displayed on the website may be provided by suppliers, manufacturers, licensors, Shopify, or other third parties.
Those materials remain the property of their respective owners where applicable.
You may not reproduce, distribute, modify, commercially exploit, or misuse protected website content except with permission from the applicable rights holder or as otherwise permitted by law.
11. Third-Party Services and Links
The website may use or link to third-party services, including Shopify, payment processors, fulfillment providers, carriers, social platforms, and other external websites.
Third-party services may be governed by their own terms and privacy policies.
JHK is not responsible for unrelated third-party websites or services that it does not control, except to the extent responsibility cannot legally be excluded.
12. Website Availability
We may update, modify, suspend, or discontinue website features from time to time.
We do not guarantee that the website will always be uninterrupted or error-free.
This does not affect customer rights relating to orders that have already been accepted or obligations that survive under applicable law.
13. Disclaimers
To the fullest extent permitted by law, website content is provided without warranties beyond those expressly stated by JHK or required by law.
We do not make warranties or guarantees that are not expressly provided on the applicable product page, in these Terms, or under applicable law.
Mandatory warranties, statutory guarantees, and consumer rights are not excluded.
14. Limitation of Liability
To the fullest extent permitted by applicable law, JHK will not be liable for indirect, incidental, special, or consequential losses that were not reasonably foreseeable and that do not result from obligations that cannot legally be excluded.
Nothing in these Terms excludes or limits liability where exclusion or limitation is prohibited by law.
Any limitation of liability applies only to the extent legally enforceable in the customer’s jurisdiction.
15. Indemnification
To the extent permitted by law, you agree to be responsible for losses or claims resulting from your unlawful misuse of the website, violation of these Terms, or infringement of the rights of another person.
This section does not impose liability on consumers beyond what applicable law permits.
16. Governing Law
For transactions governed by United States law, these Terms are governed by the laws of the Commonwealth of Kentucky and applicable United States federal law, without improperly limiting mandatory consumer protections available under other applicable law.
For international customers, mandatory consumer-protection laws in the customer’s jurisdiction may also apply.
17. Changes to These Terms
We may update these Terms to reflect changes in our business, services, policies, legal obligations, or operating practices.
The updated version will be posted on this website with a revised “Last updated” date.
Changes will not improperly reduce rights relating to completed transactions where prohibited by law.
18. Contact JHK
Questions about these Terms may be directed to:
JHK
659 Day Ridge Rd
Whitley City, KY 42653
United StatesEmail: support@jhkworks.com
Phone: +1 606-376-8005